{"id":17,"date":"2016-02-09T16:38:48","date_gmt":"2016-02-09T15:38:48","guid":{"rendered":"http:\/\/conferences-institute.eu\/excellence-operationnelle\/?page_id=17"},"modified":"2016-02-09T17:02:51","modified_gmt":"2016-02-09T16:02:51","slug":"conference-2015","status":"publish","type":"page","link":"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2015\/","title":{"rendered":"Conf\u00e9rence 2015"},"content":{"rendered":"<h2><span style=\"color: #ff0000;\">Excellence Op\u00e9rationnelle\u00a0dans l\u2019industrie financi\u00e8re<\/span><\/h2>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-glossy fasc-rounded-medium\" style=\"background-color: #c26b6b; color: #ffffff;\" href=\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/wp-content\/uploads\/sites\/5\/2016\/02\/Arrow-Institute_Excellence-Op\u00e9rationnelle-2015_Programme.pdf\" target=\"_blank\" data-fasc-style=\"background-color:#c26b6b;color:#ffffff;\">Retrouvez le PDF ICI<\/a><\/p>\n<p><strong><span style=\"color: #0000ff;\">Etat de l\u2019Art sur les moyens, mod\u00e8les, organisations,\u00a0m\u00e9thodes et outils<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"color: #0000ff;\">Quelle mise en oeuvre de l\u2019industrialisation des processus ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Piloter l\u2019am\u00e9lioration continue<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Comment piloter la performance op\u00e9rationnelle et\u00a0commerciale ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Digital et Excellence Op\u00e9rationnelle<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Approche organisation et processus : exemple de la gestion des\u00a0habilitations<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Quelle mise en oeuvre de la conduite du changement ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Comment faire adh\u00e9rer les collaborateurs?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">\u00a0Tableau de bord et contr\u00f4le des activit\u00e9s (BAM)<\/span><\/li>\n<\/ul>\n<p><strong>David Pitoiset,\u00a0<\/strong>Groupe Soci\u00e9t\u00e9 G\u00e9n\u00e9rale<br \/>\n<strong>Gilles Jamann,\u00a0<\/strong>BNP Paribas Securities Services<br \/>\n<strong>Cedric Coiquaud,\u00a0<\/strong>Open Reply<br \/>\n<strong>Alexandre Grimault,\u00a0<\/strong>Procapital &#8211; Cr\u00e9dit Mutuel Ark\u00e9a<br \/>\n<strong>Alain-Pierre Cordier,\u00a0<\/strong>SwissLife<\/p>\n<p>Jeudi 16 avril 2015<br \/>\n08:30 Accueil des participants<br \/>\n09:00 Transformer la culture \u00e0 grande \u00e9chelle autour d\u2019un programme de transformation processus<\/p>\n<ul>\n<li>Pourquoi cette transformation ? Cr\u00e9er une opportunit\u00e9 \u00e0 partir d\u2019une contrainte<\/li>\n<li>Comment est-elle mise en oeuvre ?<\/li>\n<li>Quels sont les leviers de son succ\u00e8s et les points de vigilance<br \/>\nDavid Pitoiset, Directeur de projet du Centre de Comp\u00e9tences Processus &#8211; Direction des Financements et Services Sp\u00e9cialis\u00e9s \u2022 Groupe Soci\u00e9t\u00e9 G\u00e9n\u00e9rale<\/li>\n<\/ul>\n<p>10:00 Superviser en temps r\u00e9el les activit\u00e9s de paiements pour atteindre l\u2019excellence op\u00e9rationnelle<\/p>\n<ul>\n<li>R\u00e9duction des co\u00fbts op\u00e9rationnels<\/li>\n<li>Respect des contraintes r\u00e9glementaires<\/li>\n<li>Am\u00e9lioration de la relation clients<br \/>\nGilles Jamann, Head of MFS Technology \u2022 BNP Paribas Securities Services<\/li>\n<\/ul>\n<p>11:00 Pause-caf\u00e9<br \/>\n11:30 Digitalisation d\u2019une banque de d\u00e9tail : Retour d\u2019Exp\u00e9rience<\/p>\n<ul>\n<li>Digitalisation du Parcours Client<\/li>\n<li>Processus &amp; enjeux de digitalisation<\/li>\n<li>Dimension humaine: impacts sur Front &amp; Back-Offices<\/li>\n<\/ul>\n<p>Cedric Coiquaud, France &amp; Benelux Director \u2022 Open Reply<\/p>\n<p>12:30 D\u00e9jeuner<br \/>\n14:00 Industrialisation des processus : Le mod\u00e8le \u00ab centre de profit \u00bb<\/p>\n<ul>\n<li>Pourquoi ce choix strat\u00e9gique ?<\/li>\n<li>Force et faiblesse de ce mod\u00e8le ?<\/li>\n<li>Quelle organisation interne ?<\/li>\n<li>Quelle tendance avenir (pour ce mod\u00e8le) ?<br \/>\nAlexandre Grimault, Directeur du D\u00e9veloppement, Membre du Directoire\u00a0\u2022 Procapital \u2013 Cr\u00e9dit Mutuel Ark\u00e9a<\/li>\n<\/ul>\n<p>15:00 Approche organisation et processus : exemple de la gestion des habilitations<\/p>\n<ul>\n<li>Pourquoi un projet de mise en place d\u2019une gestion des habilitations : constat d\u2019une situation ?<\/li>\n<li>La mise en place d\u2019une organisation : de nouvelles fonctions<\/li>\n<li>La mise en place d\u2019une gouvernance<\/li>\n<li>Le volet informatique<\/li>\n<li>L\u2019articulation avec la gestion des risques<\/li>\n<li>Alain-Pierre Cordier, Direction de l\u2019Organisation &#8211; Division des Op\u00e9rations \u2022 SwissLife<\/li>\n<\/ul>\n<p>16:00 Fin du s\u00e9minaire<\/p>\n<p>&nbsp;<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-glossy fasc-rounded-medium\" style=\"background-color: #c26b6b; color: #ffffff;\" href=\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/wp-content\/uploads\/sites\/5\/2016\/02\/Arrow-Institute_Excellence-Op\u00e9rationnelle-2015_Programme.pdf\" target=\"_blank\" data-fasc-style=\"background-color:#c26b6b;color:#ffffff;\">Retrouvez le PDF ICI<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Excellence Op\u00e9rationnelle\u00a0dans l\u2019industrie financi\u00e8re Retrouvez le PDF ICI Etat de l\u2019Art sur les moyens, mod\u00e8les, organisations,\u00a0m\u00e9thodes et outils Quelle mise en oeuvre de l\u2019industrialisation des processus ? Piloter l\u2019am\u00e9lioration continue Comment piloter la performance op\u00e9rationnelle et\u00a0commerciale ? Digital et Excellence Op\u00e9rationnelle Approche organisation et processus : exemple de la gestion des\u00a0habilitations Quelle mise en oeuvre <a href=\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2015\/\" rel=\"nofollow\"><span class=\"sr-only\">En savoir plus surConf\u00e9rence 2015<\/span>[&hellip;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-17","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conf\u00e9rence 2015 - Excellence Operationnelle<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2015\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conf\u00e9rence 2015 - Excellence Operationnelle\" \/>\n<meta property=\"og:description\" content=\"Excellence Op\u00e9rationnelle\u00a0dans l\u2019industrie financi\u00e8re Retrouvez le PDF ICI Etat de l\u2019Art sur les moyens, mod\u00e8les, organisations,\u00a0m\u00e9thodes et outils Quelle mise en oeuvre de l\u2019industrialisation des processus ? Piloter l\u2019am\u00e9lioration continue Comment piloter la performance op\u00e9rationnelle et\u00a0commerciale ? Digital et Excellence Op\u00e9rationnelle Approche organisation et processus : exemple de la gestion des\u00a0habilitations Quelle mise en oeuvre En savoir plus surConf\u00e9rence 2015[&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2015\/\" \/>\n<meta property=\"og:site_name\" content=\"Excellence Operationnelle\" \/>\n<meta property=\"article:modified_time\" content=\"2016-02-09T16:02:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2015\/\",\"url\":\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2015\/\",\"name\":\"Conf\u00e9rence 2015 - Excellence Operationnelle\",\"isPartOf\":{\"@id\":\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/#website\"},\"datePublished\":\"2016-02-09T15:38:48+00:00\",\"dateModified\":\"2016-02-09T16:02:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2015\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2015\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2015\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conf\u00e9rence 2015\"}]},{\"@type\":\"WebSite\",\"@id\":\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/#website\",\"url\":\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/\",\"name\":\"Excellence Operationnelle\",\"description\":\"Conf\u00e9rences: Excellence Operationnelle \",\"publisher\":{\"@id\":\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/#organization\",\"name\":\"Excellence Operationnelle\",\"url\":\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/wp-content\/uploads\/sites\/5\/2016\/06\/logo.png.png\",\"contentUrl\":\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/wp-content\/uploads\/sites\/5\/2016\/06\/logo.png.png\",\"width\":300,\"height\":80,\"caption\":\"Excellence Operationnelle\"},\"image\":{\"@id\":\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conf\u00e9rence 2015 - Excellence Operationnelle","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2015\/","og_locale":"fr_FR","og_type":"article","og_title":"Conf\u00e9rence 2015 - Excellence Operationnelle","og_description":"Excellence Op\u00e9rationnelle\u00a0dans l\u2019industrie financi\u00e8re Retrouvez le PDF ICI Etat de l\u2019Art sur les moyens, mod\u00e8les, organisations,\u00a0m\u00e9thodes et outils Quelle mise en oeuvre de l\u2019industrialisation des processus ? Piloter l\u2019am\u00e9lioration continue Comment piloter la performance op\u00e9rationnelle et\u00a0commerciale ? 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