{"id":13,"date":"2016-02-09T16:38:31","date_gmt":"2016-02-09T15:38:31","guid":{"rendered":"http:\/\/conferences-institute.eu\/excellence-operationnelle\/?page_id=13"},"modified":"2016-02-09T16:49:35","modified_gmt":"2016-02-09T15:49:35","slug":"conference-2013","status":"publish","type":"page","link":"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2013\/","title":{"rendered":"Conf\u00e9rence 2013"},"content":{"rendered":"<h2><span style=\"color: #ff0000;\">Excellence et\u00a0Efficience Op\u00e9rationnelles\u00a0dans l\u2019industrie financi\u00e8re<\/span><\/h2>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-glossy fasc-rounded-medium\" style=\"background-color: #c26b6b; color: #ffffff;\" href=\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/wp-content\/uploads\/sites\/5\/2016\/02\/Arrow-Institute-Excellence-Op\u00e9rationnelle-2013-programme.pdf\" target=\"_blank\" data-fasc-style=\"background-color:#c26b6b;color:#ffffff;\">Retrouvez le PDF ICI<\/a><\/p>\n<p><strong><span style=\"color: #0000ff;\">Etat de l\u2019Art sur les moyens, mod\u00e8les, organisations,\u00a0m\u00e9thodes et outils<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"color: #0000ff;\">Quelle mise en oeuvre de l\u2019industrialisation des processus ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Offshoring, onshoring ou outsourcing ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Quelle mise en place du pilotage des processus ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Comment optimiser les processus Front to Back ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Comment piloter la performance op\u00e9rationnelle et\u00a0commerciale ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Quelle d\u00e9marche processus pour la gestion des risques ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Quelle mise en oeuvre de la conduite du changement ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Comment faire adh\u00e9rer les collaborateurs ?<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Tableau de bord et contr\u00f4le des activit\u00e9s (BAM)<\/span><\/li>\n<li><span style=\"color: #0000ff;\">Quel dialogue entre les SI et le m\u00e9tier ?<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong>Orateur:<\/strong><\/span><\/p>\n<p><strong>Nabil Batlouni,\u00a0<\/strong>NYSE Euronext<br \/>\n<strong>Alexandre Grimault,\u00a0<\/strong>Procapital &#8211; Cr\u00e9dit Mutuel Ark\u00e9a<br \/>\n<strong>Sylvie Schindler,\u00a0<\/strong>Soci\u00e9t\u00e9 G\u00e9n\u00e9rale Insurance<br \/>\n<strong>Alain-Pierre Cordier,\u00a0<\/strong>Swisslife<br \/>\n<strong>David Pitoiset,\u00a0<\/strong>Soci\u00e9t\u00e9 G\u00e9n\u00e9rale<br \/>\n<strong>Christian Moutton,\u00a0<\/strong>CNP Assurances<br \/>\n<strong>Vincent Capogna,\u00a0<\/strong>Banque Palatine \u2013 groupe BPCE<br \/>\n<strong>Alain Nicaud,\u00a0<\/strong>Transactis<br \/>\n<strong>Olivier Biteau,\u00a0<\/strong>Ernst &amp; Young Advisory<br \/>\n<strong>Adrianna Carnec,\u00a0<\/strong>Systar<\/p>\n<p>Jeudi 14 f\u00e9vrier 2013<\/p>\n<p>08:30 Accueil des participants<br \/>\n09:00 Industrialisation des processus : Le mod\u00e8le \u00ab centre de profit \u00bb<\/p>\n<ul>\n<li>Pourquoi ce choix strat\u00e9gique ?<\/li>\n<li>Force et faiblesse de ce mod\u00e8le ?<\/li>\n<li>Quelle organisation interne ?<\/li>\n<li>Quelle tendance avenir (pour ce mod\u00e8le) ?<br \/>\nAlexandre Grimault, Directeur du D\u00e9veloppement, Membre du Directoire \u2022 Procapital \u2013 Cr\u00e9dit Mutuel\u00a0Ark\u00e9a<\/li>\n<\/ul>\n<p>10:00 Retour d\u2019exp\u00e9rience sur le pilotage d\u2019un programme \u00ab Recherche d\u2019efficacit\u00e9\/r\u00e9duction des\u00a0co\u00fbts \u00bb : m\u00e9thodologie op\u00e9rationnelle<br \/>\nOlivier Biteau, Partner, Financial Services Office \u2022 Ernst &amp; Young Advisory<br \/>\n11:00 Pause-caf\u00e9<br \/>\n11:30 Le choix de la mutualisation d\u2019activit\u00e9s entre \u00e9tablissements : l\u2019exemple de Transactis filiale de La\u00a0Banque Postale et de la Soci\u00e9t\u00e9 G\u00e9n\u00e9rale dans le domaine de la mon\u00e9tique<\/p>\n<ul>\n<li>Les raisons du choix<\/li>\n<li>les caract\u00e9ristiques du partenariat<\/li>\n<li>les r\u00e9sultats<\/li>\n<li>les facteurs cl\u00e9s de succ\u00e8s<br \/>\nAlain Nicaud, Pr\u00e9sident \u2022 Transactis<\/li>\n<\/ul>\n<p>12:30 D\u00e9jeuner<br \/>\n14:00 Mise en oeuvre du programme d\u2019efficacit\u00e9 op\u00e9rationnelle de la ligne m\u00e9tier Assurance de la\u00a0Soci\u00e9t\u00e9 G\u00e9n\u00e9rale : Quel d\u00e9ploiement de la politique Qualit\u00e9 et R.S.E en r\u00e9ponse aux besoins de<br \/>\nd\u00e9veloppement business, de satisfaction client, de rationalisation des co\u00fbts et de ma\u00eetrise des\u00a0risques<\/p>\n<ul>\n<li>Quelle strat\u00e9gie de mise en oeuvre et de d\u00e9ploiement ?<\/li>\n<li>Quelles synergies et quels dispositifs de p\u00e9rennisation ?<\/li>\n<li>Quels leviers pour favoriser l\u2019adh\u00e9sion et l\u2019implication ?<br \/>\nSylvie Schindler, Directeur des Centres de Comp\u00e9tences Processus et D\u00e9mat\u00e9rialisation \u2022 Soci\u00e9t\u00e9\u00a0g\u00e9n\u00e9rale &#8211; Membre du Conseil d\u2019Administration du Club des Pilotes de Processus &#8211; Membre du bureau\u00a0de l\u2019IBAQ<\/li>\n<\/ul>\n<p>15:00 La d\u00e9marche processus chez Swisslife \u2013 Quels liens avec la mod\u00e9lisation des risques ?<\/p>\n<ul>\n<li>Objectifs et contexte de la d\u00e9marche<\/li>\n<li>Le projet de cartographie des processus et des risques<\/li>\n<li>Le Management par les processus<\/li>\n<li>L\u2019approche BPM<br \/>\nAlain-Pierre Cordier, Manager du d\u00e9partement Organisation Transverse \u2022 Swisslife<\/li>\n<\/ul>\n<p>16:00 Pause-caf\u00e9<br \/>\n16:30 Contr\u00f4le des activit\u00e9s: Tableaux de bord, KPI, BAM\u2026<\/p>\n<ul>\n<li>Le contr\u00f4le continu de la performance op\u00e9rationnelle<\/li>\n<li>Comment utiliser le BAM pour contr\u00f4ler les processus<\/li>\n<li>Exemples<br \/>\nAdrianna Carnec, Consultant \u2013 Expert en BAM \u2022 Systar<\/li>\n<\/ul>\n<p>17:30 Fin du premier jour<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-glossy fasc-rounded-medium\" style=\"background-color: #c26b6b; color: #ffffff;\" href=\"http:\/\/conferences-institute.eu\/excellence-operationnelle\/wp-content\/uploads\/sites\/5\/2016\/02\/Arrow-Institute-Excellence-Op\u00e9rationnelle-2013-programme.pdf\" target=\"_blank\" data-fasc-style=\"background-color:#c26b6b;color:#ffffff;\">Retrouvez le PDF ICI<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Excellence et\u00a0Efficience Op\u00e9rationnelles\u00a0dans l\u2019industrie financi\u00e8re Retrouvez le PDF ICI Etat de l\u2019Art sur les moyens, mod\u00e8les, organisations,\u00a0m\u00e9thodes et outils Quelle mise en oeuvre de l\u2019industrialisation des processus ? Offshoring, onshoring ou outsourcing ? Quelle mise en place du pilotage des processus ? Comment optimiser les processus Front to Back ? Comment piloter la performance op\u00e9rationnelle <a href=\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2013\/\" rel=\"nofollow\"><span class=\"sr-only\">En savoir plus surConf\u00e9rence 2013<\/span>[&hellip;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-13","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conf\u00e9rence 2013 - Excellence Operationnelle<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conferences-institute.eu\/excellence-operationnelle\/conference-2013\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conf\u00e9rence 2013 - Excellence Operationnelle\" \/>\n<meta property=\"og:description\" content=\"Excellence et\u00a0Efficience Op\u00e9rationnelles\u00a0dans l\u2019industrie financi\u00e8re Retrouvez le PDF ICI Etat de l\u2019Art sur les moyens, mod\u00e8les, organisations,\u00a0m\u00e9thodes et outils Quelle mise en oeuvre de l\u2019industrialisation des processus ? 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Offshoring, onshoring ou outsourcing ? Quelle mise en place du pilotage des processus ? Comment optimiser les processus Front to Back ? 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